Richmond Council

Teddington Memorial Hospital rated good in all areas by NHS

Teddington Memorial Hospital’s inpatient rehabilitation unit has been rated as ‘good’ overall and ‘good’ for all areas assessed by the Care Quality Commission.

The rating comes as part of their re-inspection of the adult rehabilitation service in January and February.

The unit in Teddington Memorial Hospital is a 29 bed rehabilitation service for local adult patients following an acute illness or injury.

The unannounced visit took place to follow-up concerns raised by the CQC during their initial inspection of the service in March 2016 when they were previously rated ‘inadequate’.

At the recent follow-up inspection, the CQC team found the hospital inpatient unit to be ‘good’ for all five of the core areas assessed and the hospital was judged to be safe, effective, caring, responsive and well-led.

The CQC reported:

• ‘We spoke with patients and visitors and all the feedback we received was positive. All patients we spoke with were complimentary about their care and treatment and of the kindness of staff.’
• ‘Rehabilitation patients achieved good outcomes; 97% improving their functional scores by the time of discharge.’
• ‘The inpatient unit environment was visibly clean and was quiet and calm.’
• ‘There was resuscitation equipment on the inpatient unit which had not been readily available on the previous inspection, and staff were confident in how to use it.’

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