The woman was pronounced dead at the scene at 2:22pm. Shortly after the tragedy the shopping centre was evacuated as police investigated the scene and it remained closed until Tuesday morning. Next of kin have been informed but other family members might have yet to be contacted. A post-mortem will be held at Kingston Hospital on Thursday.
Police have now traced the family of the woman and have stated that she was in her 40’s (not younger as was first reported) and the death is being treated as non-suspicious.
Any witnesses to the event have been asked to contact Kingston Police on 0208 721 5849.
If you are affected by the issues about this incident you can speak to Samaritans on 08457 90 90 90.
[Update Friday 21st January] The woman has been officially named as Alexis Sims, 45 from Hampton. Alexis ran an osteopaths from a space above The New Generation on Broad Street, Teddington.
Her two sons attend St Mary’s and St Peter’s primary school, where today the headteacher has paid a tribute to Mrs Sims:
“We are all very saddened by the news. She was a much loved person with many friends in the school. We send our deepest sympathy and condolences to the family at this very difficult time.”
A note on the clinic window reads: “The family of Alexis Sims would like to inform all her clients of her death following a tragic accident. She would want us to thank you all for your support over the last 8 years”.