Scam Warning Issued By Royal Mail To Customers

There have been various scams using Royal Mail to send customers fake text messages and emails. All asking for personal details and money.

Here are the scams to be aware of:

Email scam

Email subject: Your package could not be delivered on 07/12/2020 (the date will change)

Sender: Royal Mail Group Ltd, various email addresses may be used including press.office@royalmail.com

Richmond and Twickenham Times: People are being warned that this email is a scam

The email informs you that your package could not be delivered due to no custom duty being paid. 

Do not click on any links or enter any details.

Text Scam

A text message states there is a package that needs to be resheduled and asks you to press on a ‘bit.ly’ link.

Richmond and Twickenham Times: Another scam to watch out forAnother scam to watch out for

The link takes you to a scam site asking for payment.

Do not click on any links or enter any details.

Delivery scam

Email subject: We attempted to deliver your package at 09:35

Sender: RoyalMail Delivery, various email addresses are used

Richmond and Twickenham Times: Some Royal Mail customers have been getting this scam emailSome Royal Mail customers have been getting this scam email

The email informs you that you have missed a package delivery from HMRC Revenue & Customs and gives a link to reschedule the delivery.

Do not click on any links or enter any details.

Please make sure you properly check before providing any details, also royal mail wouldn’t ask for extra money.

If you haven’t seen these emails or text messages before from Royal Mail and suddenly you do, chances are its a scam.

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