@ThreeUKSupport Very poor/no reception in Teddington (TW11 8PA) all day today. Any idea what's going on?
— Steve B… (@dysnystaxis) December 2, 2014
— Rebekah Kennington (@Rubyekah) December 3, 2014
@ee No network at all in Teddington for the second day running. Work colleague can't do anything. Any news on when this might be fixed?
— Hoondog (@robcalhoun) December 3, 2014
— steve beckett (@stevebeckett) December 3, 2014
The issue appears to be affecting Three and EE customers in the area and there has been a lot of confusion from calling customer services. Replies have been that there is no issue, must be phone-related, there was an issue but it’s now fixed and also that there is a phone mast problem that will be fixed by the 13th.
Three network (who share infrastructure masts with EE) have specified that a known issue will be fixed by engineers on the 4th of December.
@EmmaDPhotos I see a fault in the area which is due to be sorted by tomorrow. I'm sorry to keep you waiting 🙁 >CM
— ThreeUKSupport (@ThreeUKSupport) December 3, 2014