Richmond Council is stepping up efforts to protect residents and tackle crime with the approval of new CCTV plans using the latest high-tech technology, Teddington Town has learned.

In September many Teddington retailers attended a police meeting and urged the installation of CCTV cameras in the High Street and Broad Street to combat an increase in burglary, shoplifting and vandalism.

The network of about 100 CCTV cameras across the Borough costs £250.000 each year to operate including installation and mo0nitoring costs. A full list of the CCTV locations shows only two in Teddington – positioned above the two platforms at the railway station.

Councillor Gareth Roberts, Leader of Richmond Council, said: “CCTV is critical in our mission to keep Richmond the safest borough in London.

“It allows us to work rapidly with the police to prevent crime and track down perpetrators which was recently proven when a CCTV operator helped the police catch three suspects who robbed and set a fire at a café in Twickenham, showing how vital real-time monitoring can be in solving crimes quickly.

“Residents can be reassured that CCTV is something we continue to invest in so they can feel safe in their communities.”

One of the features of Richmond Council’s new CCTV Strategy for 2024-2029 is the use of Rapid Deployment Cameras which can be easily set up in new locations in response to specific, time-limited issues. This flexibility allows the Council to address residents’ concerns more effectively by focusing surveillance on trouble spots as they arise.

At the heart of the Council’s CCTV network is the Joint Control Centre (JCC), where a dedicated team monitors high-definition cameras placed throughout the borough.

The team works closely with the Metropolitan Police to respond to incidents in real-time and are crucial to identifying and apprehending criminals, from petty theft to more serious offences.

A special steering group has been set up by the council to make decisions about where and when new CCTV cameras may be required and located.

The JCC’s efforts extend beyond just serious crime prevention also tackling anti-social behaviour, fly-tipping, and graffiti, with cameras located across hotspots to catch those responsible for the behaviour that ruins the look, feel and safety of the borough’s streets.

“The new CCTV Strategy is a proactive step towards creating a safer community. ”

The Council says it is committed to delivering on its vision for Richmond upon Thames, “working tirelessly to keep streets safe and residents protected,” says a council statement.

CCTV is used by the council for multiple reasons including the detection of crimes, deterring offenders, assisting the police and managing traffic flow and regulations. It is also highly effective for managing large events (for example, in and around Twickenham Stadium) and monitoring and controlling crowd safety during protests, marches or demonstrations.

The Council operates around 100 cameras with ongoing plans to expand their use where appropriate.

These cameras serve various purposes: monitoring residents’ safety and security, overseeing public assets including entrance doors, and ensuring proper management of buildings.

Additionally, the Council has cameras in other council-owned buildings, such as libraries, for similar purposes.

These cameras help safeguard property and welfare, with recordings retained for 31 days before deletion.

Most cameras are fixed, and operators in the Joint Control Centre (JCC) monitor them reactively. The JCC maintains direct links to the police, including radio communication, enabling real-time image sharing during incidents. This provides the ability to respond effectively and to support police duties. Only authorised staff and police can view the CCTV footage.

The annual total cost of running CCTV in the Borough in 2023/24 was over £250,000 and this included staffing and maintenance of systems.

“Additionally, the Council must ensure that its technology is both flexible and modern, making upgrades to the network as and when required,” the council says.

 

Location of CCTV cameras

Details of where CCTV cameras are located in Richmond upon Thames.

CCTV cameras
Location	New camera number	Previous camera number	Make
Richmond Bridge	Cam 901R	1	Redvision
Water Lane/George Street	Cam 902R	2	Dahua
Richmond Riverside (Bridge)	Cam 903R	3	Pelco Dome
Kew Road	Cam 904R	4	Redvision
Water Lane – Riverside	Cam 905R	5	Shoebox Meyertech
Old Deer car park	Cam 906R	6	Dahua
Old Deer car park	Cam 907R	7	Dahua
Old Deer car park	Cam 908R	8	Dahua
Old Deer car park	Cam 909R	9	Dahua
Old Deer Car Park	Cam 910R	10	Dahua
Old Deer Car Park	Cam 911R	11	Dahua
St Margarets Road	Cam 912R	12	Shoebox Meyertech
Kew Station – rear	Cam 913R	13	Pelco Dome
Kew Station – front	Cam 914R	14	Pelco Dome
Whitton High Street	Cam 915R	15	Dahua
Whitton High Street	Cam 916R	16	Dahua
Whitton High Street	Cam 917R	17	Genie ONVIF
Whitton Nelson Road car park	Cam 918R	18	Dahua
Ham Parade Richmond Road	Cam 919R	19	Shoebox Meyertech
Ham Parade Richmond Road	Cam 920R	20	Shoebox Meyertech
King Street	Cam 921R	21	Redvision
London Road	Cam 922R	22	Dahua
Arragon Road/London Road	Cam 923R	23	Dahua
Tangley Road car park	Cam 924R	24	Dahua
Tangley Park Recycling	Cam 925R	25	Dahua
3 Pigeons	Cam 927R	27	Pelco Dome
Barnes High Street	Cam 928R	28	Shoebox Meyertech
Castlenau/Lonsdale Road	Cam 929R	29	Shoebox Meyertech
Station Road/Barnes Common	Cam 630R	30	Dahua
Station Road/Barnes Common	Cam 631R	31	Dahua
Rocks Lane, Barnes	Cam 632R	32	Dahua
Station Road/Mill Road	Cam 633R	33	Dahua
Station Road/Barnes Common	Cam 634R	34	Shoebox Meyertech
Teddington Station	Cam 935R	35	Shoebox Meyertech
Teddington Station	Cam 936R	36	Shoebox Meyertech
Richmond CCTV Comms Room	Cam 939R	39	Generic Dome
Richmond CCTV Comms Room	Cam 941R	41
Hampton Road	Cam 942R	42
Hampton High Street	Cam 943R	43
Hill Street	Cam 944R	44
Ham Street	Cam 948R	48	Pelco Dome
Ashburnham Road	Cam 949R	49	Pelco Dome
Ashburnham Road/Croft Way	Cam 950R	50	Pelco Dome
Ashburnham Road/Ferry Moor	Cam 951R	51	Pelco Dome
George Street/The Quadrant	Cam 953R	53	Pelco Dome
York Street	Cam 954R	54	Dahua
York Street	Cam 955R	55	Pelco Dome
Whitton Sainsburys	Cam 956R	56	LG
Whitton Sainsburys	Cam 957R	57	LG
Heath Road Recycling	Cam 960R	60	Dahua
Saville Road	Cam 961R	61	Dahua
London Road	Cam 964R	64	Dahua
Whitton Road	Cam 965R	65	Dahua
Whitton Road	Cam 966R	66	Dahua
Hampton Road/Sixth Cross Road	Cam 971R	71	Pelco Dome
Hampton Hill High Street, near Tesco	Cam 972R	72	Pelco Dome
Hampton Hill High Street, near Sainsburys		73	Pelco Dome
Sheen Road	Cam 978R	78	Dahua
The Quadrant	Cam 980R	80	Genie ONVIF
The Quadrant	Cam 981R	81	Genie ONVIF
The Quadrant	Cam 982R	82	Genie ONVIF
Kew Road	Cam 983R	83	Pelco Dome
Kew Road	Cam 984R	84	Pelco Dome
George Street	Cam 985R	85	Dahua
The Quadrant	Cam 987R	87	Genie ONVIF
A316/Rosebine car park	Cam 990R	90	Pelco Dome
Richmond Circus	Cam 991R	91	Dahua
A316/Egerton	Cam 994R	94	Dahua
A316/Marlows	Cam 995R	95	Dahua
Rugby Road	Cam 996R	96	Dahua
Regal House	Cam 997R	97	Dahua
Station platforms	Cam 998R	98	Dahua
Curries Roundabout	Cam 999R	99	Dahua
Rugby Road	Cam 1000R	101	Dahua

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